Refund Policy

Straight talk on refunds.

This is short. Read it before you buy. No surprises later.

Effective September 19, 2026
The Rule

The Local Ranking Foundation is non-refundable.

The moment you pay, we start work. Servers spin up, agents dispatch, your 7-day timer starts, and real dollars start flowing out on our end within minutes of your payment clearing.

There are no refunds on the $1,499 Foundation outside of the guarantee triggers listed below. Not for buyer's remorse. Not for "I only used part of it." Not for switching agencies mid-build. Not for anything except the three specific scenarios below.

The Exceptions

The only times you get money back.

Every refund we issue is tied to a specific guarantee we made. If we miss a guarantee, we pay. If we don't, we don't.

⚡ Exception #1 · 7-Day Delivery Guarantee

Full refund if we miss the 7-day delivery window.

Trigger Not every deliverable is built and live within 7 business days of your onboarding being complete and all client-side access granted. Refund amount $1,499 (100%) Timeline Processed within 7 business days of the trigger. Hits your original payment method within 5–10 business days after that. What you keep Everything we built up to that point. Website assets, GBP updates, and all bonus PDFs stay yours forever. One caveat The 7-day timer pauses during any period of client-side silence (unresponsive to onboarding requests) longer than 48 hours. All pauses are documented in writing at the time they happen.
📈 Exception #2 · Better Google Presence Guarantee

$500 refund if your Google presence isn't measurably better at 30 days.

Trigger At 30 days post-launch, none of the following four metrics have improved versus the day-1 baseline we captured in writing: rank on primary keyword, GBP profile score, review count, or search visibility. Refund amount $500 Timeline Processed within 7 business days of the 30-day mark. Hits your original payment method within 5–10 business days after that. What you keep Everything we built. This is a partial refund — the rest of the Foundation stays delivered. One caveat If a Google policy update, algorithm change, or manual action against your business happens between day 1 and day 30, we work it out case by case. We don't refund for things that were out of both of our hands.
🚀 Exception #3 · 48-Hour Rush Refund

$299 rush upgrade refunded if we miss the 48-hour window.

Trigger You paid $299 for the 48-Hour Foundation Build at checkout, and we didn't deliver everything live within 48 business hours of your onboarding being complete. Refund amount $299 (rush upgrade only) What happens next The core $1,499 Foundation stays on the standard 7-day delivery guarantee. If we blow past 7 days too, Exception #1 kicks in on top. Timeline Processed within 7 business days of the trigger.
Not a refund — but relevant

Full Portability. Cancel anytime, keep everything.

Not every "I want out" situation is a refund situation. If you want to stop working with us at any point — during the build, at day 30, or six months in on Continuation — you can walk. No clawback. No stripping assets. No hostage tactics.

What's Never Refundable

What we don't refund.

Outside of the three exceptions above, these are non-refundable in all cases:

How to Request

The exact process.

If one of the three exception triggers above applies to you, here's how to file:

  1. Email support@vantrexmarketing.co with your order ID (found on your Stripe receipt) and a one-line description of which exception you're triggering.
  2. We respond within 2 business days. If your case fits an exception, we approve it and start the refund process. If it doesn't fit, we tell you why in writing.
  3. Approved refunds are processed within 7 business days from the approval date. The refund hits your original payment method within 5–10 business days after that (bank timing).
  4. You'll get a confirmation email with the refund reference number once it's issued. Keep it — that's proof if your bank ever asks.
Chargebacks

Please just email us first.

⚠ Chargebacks before contact = relationship ender

If you file a chargeback with your bank before contacting us to discuss the issue, we treat that as a bad-faith break of the relationship.

Here's what happens next in that case:

• We revoke access to every deliverable we built for you (website, GBP updates, portal, PDFs).
• We contest the chargeback with Stripe using delivery evidence (screenshots, timestamps, email logs).
• We reserve the right to blacklist your business and any related businesses from future Vantrex services.
• Any refund we might have approved through normal channels is off the table once a chargeback is filed.

The email path is always faster and always cheaper for you. If something's wrong, tell us first. We're reasonable people.

Fine Print

The legal stuff.

Governing law: This refund policy is governed by the laws of the State of Florida. Any dispute is resolved in the courts of Palm Beach County, Florida.

Right to amend: Vantrex may update this policy at any time. Updates apply to purchases made after the effective date at the top of this page. Purchases made under a prior version follow the terms as they read on the day of purchase.

Currency: All amounts on this page are in United States Dollars (USD). Refunds are issued in USD to the original payment method.

Business day definition: Monday through Friday, excluding U.S. federal holidays. Timers pause on weekends and holidays.

Entity: Vantrex Marketing is a d/b/a of Dominic Quick LLC, a Florida limited liability company. All refunds are issued from that entity.

Not legal advice: This document sets our commercial policy. It does not modify statutory rights you have under Florida or federal consumer protection law.

Questions before you buy?

Ask on your free audit call. Zero pressure. We'd rather answer your refund concerns up front than after.

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