Privacy Policy
Last updated: September 19, 2026 · Effective for all data collected after this date.
Plain-English summary. Vantrex collects three kinds of data: analytics on people who visit our website, business contact info on prospects we cold-outreach to, and business/account info from clients who pay us. We don't sell your data, we don't share it beyond the vendors we need to deliver service, and you can opt out or request deletion at any time.
1. Who We Are
This Privacy Policy describes how Vantrex Marketing, a d/b/a of Dominic Quick LLC, a Florida limited liability company ("Vantrex", "we", "us"), collects, uses, shares, and protects information. It applies to vantrexmarketing.co, all Vantrex-owned subdomains, and all services provided by Vantrex.
2. Categories of People We Collect Data About
This policy covers three groups:
- Website visitors — anyone browsing vantrexmarketing.co or booking an audit call.
- Cold outreach prospects — businesses whose contact info we source from public directories for outbound sales.
- Clients — businesses who have purchased any Vantrex offer.
The next three sections describe what we collect and how we use it for each group. Section 6 onward covers rules that apply to all groups.
3. Website Visitors
3.1 What we collect
- Automatically: IP address, browser type, device type, pages visited, referring URL, timestamp, and session duration, via standard web-analytics tools.
- Cookies: essential cookies for site functionality and analytics cookies for aggregate usage insight. See Section 8 for details and opt-out.
- If you fill out a form or book a call: the information you enter (typically name, email, business name, phone number).
3.2 How we use it
- Operating and improving the site.
- Measuring which content is useful.
- Replying to your inquiry or scheduling your audit call.
- Sending occasional follow-up emails if you opted in.
4. Cold Outreach Prospects
Vantrex conducts outbound sales outreach to businesses whose contact information is publicly available. If you have never interacted with us and are receiving a call or email from us, this section applies to you.
4.1 What we collect and where from
For sales outreach, we collect the following business-level data from public sources:
- Business name, industry, and physical address
- Business phone number
- Business email address (if publicly listed)
- Business website URL
- Owner or decision-maker name (if publicly listed on the business's own website or profile)
- Public Google Business Profile data (categories, review count, current rank on primary keyword, photos, hours)
- Publicly visible signals about the business (year founded, service area, reviews)
Sources include: Google Maps and Google Business Profile, Yelp, the Better Business Bureau, Apple Maps, Bing Places, Facebook business pages, licensed data providers (e.g., Apollo, ZoomInfo, or equivalent), publicly available industry directories, and the business's own website.
We do not collect personal (non-business) phone numbers, home addresses, personal email addresses, or any personal information about employees or family members. We do not scrape private social profiles.
4.2 How we use it
- Assessing whether the business fits our ideal client profile.
- Enriching the profile with public data so our sales team has useful context before calling.
- Making outbound sales calls and sending outbound sales emails.
- Sending SMS follow-ups only to businesses that have expressed interest (never as cold contact).
- Booking audit calls with interested prospects.
- Recording outbound calls with consent (Florida is a two-party consent jurisdiction; see Section 4.3).
4.3 Compliance
Vantrex complies with the following:
- Telephone Consumer Protection Act (TCPA): we do not use auto-dialers to reach cell phones without consent. Business-line calls are placed manually or by our commission-only appointment setters. Calls are placed only during allowed hours (typically 8:00 AM – 9:00 PM in the prospect's local time zone).
- National Do Not Call Registry: our lead lists are scrubbed against the national DNC registry before dialing.
- State DNC lists: our lists are also scrubbed against applicable state DNC registries.
- CAN-SPAM Act: our outbound emails identify Vantrex as sender, provide a physical mailing address on request, and include a working opt-out mechanism.
- Florida two-party consent: where sales calls are recorded, the caller announces recording and obtains consent at the start of the call. If you do not consent, tell the caller and no recording is made.
4.4 Your rights as a prospect
If you are on a Vantrex prospect list and want to be removed:
- By phone: tell any caller "please remove me from your list." Your number is removed within 3 business days.
- By email: reply "unsubscribe" or "STOP" to any outbound email. You are removed within 3 business days.
- By SMS: reply "STOP" to any SMS. You are removed immediately.
- Written request: email support@vantrexmarketing.co with "remove from prospect list" in the subject. You are removed within 3 business days.
Once removed, your number and email are added to our internal do-not-contact list, so we do not re-source you from public data in the future.
5. Clients
If you have paid Vantrex for any service, we additionally collect data required to deliver that service.
5.1 What we collect
- Billing: name, business name, billing address, and payment method (payment is processed by Stripe, Klarna, or Affirm — we never store full card numbers).
- Service delivery: Google Business Profile access (via manager invitation), website hosting credentials (or manager access), domain registrar access if requested, brand assets (logo, photos), business details (services offered, service area, hours), and any content you provide.
- Communications: emails, calls, Slack messages, and any other correspondence between you and Vantrex during the engagement.
- Reporting: before-and-after screenshots, ranking data, review counts, and other public metrics captured for delivery reporting.
5.2 How we use it
- Delivering the services you purchased.
- Building, maintaining, and reporting on your Google Business Profile, website, and related assets.
- Providing support and communicating about your engagement.
- Processing payments and issuing refunds if applicable.
- Improving Vantrex methodology in aggregate (client-specific data is not shared).
6. Third Parties We Share Data With
We share data only with the vendors we need to operate. We do not sell, rent, or trade your data to anyone else.
- Payment processors: Stripe (primary), Klarna and Affirm (buy-now-pay-later). They receive billing information required to process your payment.
- Google: to manage your Google Business Profile and read your ranking data.
- Hosting and website providers: Netlify (for site hosting) and Supabase (for data storage), where relevant.
- Communication tools: Slack (client comms), Gmail (email), our internal power dialer for outbound calls.
- Analytics: standard web analytics services to understand aggregate site behavior.
- Contractors: commission-only appointment setters bound by written confidentiality obligations.
- Legal or regulatory disclosure: where required by law, subpoena, or court order.
We do not use client data to train third-party AI models. Where AI tools are used in service delivery, they are used under contract or via our own hosted infrastructure.
7. Data Retention
- Website analytics: retained in aggregate for up to 26 months.
- Prospect data: retained until you request removal or 24 months after our last outreach attempt, whichever comes first.
- Client data: retained for the duration of the engagement plus 7 years (to comply with tax and regulatory recordkeeping).
- Call recordings: retained for up to 12 months for training and quality assurance, then deleted.
- Do-not-contact list: retained indefinitely so we honor your opt-out.
8. Cookies
Vantrex uses two categories of cookies:
- Essential cookies for site functionality (session management, form state). These cannot be disabled without breaking the site.
- Analytics cookies that measure aggregate site usage. These can be blocked in your browser settings.
We do not use third-party advertising or retargeting cookies.
9. Your Rights
Depending on where you live, you may have some or all of the following rights over your personal data:
- Access — request a copy of the data we hold on you.
- Correction — request that we correct inaccurate data.
- Deletion — request that we delete your data (subject to legal recordkeeping obligations).
- Opt-out — opt out of outbound sales contact at any time (see Section 4.4).
- Portability — request a machine-readable copy of your data.
- Non-discrimination — we do not penalize you for exercising your rights.
To exercise any of these rights, email support@vantrexmarketing.co with the request in the subject line. We respond within 30 days.
9.1 California residents (CCPA)
If you are a California resident, you additionally have the right to know what personal information we collect, to whom it is disclosed, to opt out of "sale" of your data (Vantrex does not sell data), and to non-discrimination for exercising your rights.
9.2 Other state laws
Where state laws (Virginia, Colorado, Connecticut, Utah, and others as they take effect) grant additional rights, we honor them. Email us with your state and specific request.
10. Children's Privacy
Vantrex services are directed to businesses and their operators. We do not knowingly collect data from anyone under 18. If we learn we have inadvertently collected data from a minor, we delete it.
11. Data Security
We use industry-standard technical and organizational measures to protect data, including encrypted transit (HTTPS/TLS), encrypted storage where supported by vendors, access controls on internal tools, and vendor selection based on security posture. No system is perfectly secure, and we cannot guarantee absolute security.
If Vantrex learns of a data breach affecting your information, we notify affected individuals within the timeframe required by applicable law.
12. International Transfers
Vantrex is based in the United States. Data we collect is processed and stored in the United States. If you are located outside the U.S. and provide data to us, you consent to the transfer of that data to the U.S. and its processing under U.S. law.
13. Changes to This Policy
We may update this Privacy Policy at any time. Updates take effect on the "Last updated" date shown at the top. Continued use of our services after an update constitutes acceptance.
14. Contact
Questions about this Privacy Policy or a request to exercise your rights:
Email: support@vantrexmarketing.co
Entity: Dominic Quick LLC (d/b/a Vantrex Marketing), West Palm Beach, Florida.