Privacy Policy
Last updated: April 28, 2026
1. Information We Collect
We collect information you provide directly, including your name, email address, phone number, and business details when you sign up for our services, book an audit, or contact us. We also collect usage data such as pages visited, time on site, and interaction with our tools.
2. How We Use Your Information
We use the information we collect to provide and improve our Google Maps ranking services, communicate with you about your account and our services, send appointment reminders and service updates, analyze usage patterns to improve our platform, and comply with legal obligations.
3. Information Sharing
We do not sell your personal information. We may share information with trusted service providers who assist in delivering our services (such as fulfillment partners), when required by law, or with your consent.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission, secure server infrastructure, and restricted access controls.
5. Cookies & Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time by contacting us or clicking the unsubscribe link in our emails.
7. SMS / Text Messaging (10DLC Compliance)
By providing your phone number and opting in to receive text messages from Vantrex, you consent to receive SMS communications from us. This section explains how we handle SMS messaging in compliance with 10DLC (10-Digit Long Code) carrier regulations.
Types of messages we send: We may send SMS messages for appointment confirmations and reminders, free Google Maps audit results and follow-ups, service updates and account notifications, and marketing messages related to our Google Maps ranking services (only with your express consent).
How you consent: You provide consent to receive SMS messages by submitting your phone number through our website forms, booking a free audit, or opting in during our onboarding process. Consent is not a condition of purchasing any service.
Message frequency: Message frequency varies. You may receive up to 5 messages per month depending on your engagement with our services.
Message & data rates: Message and data rates may apply. Standard carrier rates apply to all SMS messages sent and received.
How to opt out: You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent. To re-enable messages, reply START.
Help: For assistance, reply HELP to any message or contact us at support@vantrex.com.
No sharing of phone numbers: We do not sell, rent, or share your phone number with third parties for their marketing purposes. Your phone number is used solely for the communications described above.
Carrier liability: Carriers (such as T-Mobile, AT&T, Verizon, etc.) are not liable for delayed or undelivered messages.
8. Third-Party Services
Our services may integrate with third-party platforms such as Google Business Profile, social media platforms, and analytics tools. These services have their own privacy policies that govern their use of your data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at support@vantrex.com.